New Kent County's public water supply comes from groundwater wells, not one single city-wide surface water system. Because the county has multiple public water systems and many rural homes on private wells, water quality can vary significantly depending on where you live.

New Kent County's public water is tested through annual Consumer Confidence Reports and must meet EPA and Virginia Department of Health drinking water standards. Like most public water systems, it may contain naturally occurring minerals, disinfectants, fluoride, and trace levels of regulated contaminants.

New Kent County specifically notes that some water systems, including Colonial Downs, New Kent Courthouse, and Parham Landing, exceed the fluoride concentration level that requires public notification.

Water treatment chemicals are added to protect public health and keep the water safe as it travels through the distribution system. Disinfectants help control bacteria, viruses, and other microorganisms, while other treatment methods may be used to manage corrosion, pH, taste, odor, or naturally occurring minerals.

The reality is that public water systems are designed to deliver safe water to an entire community. Home water filtration provides an additional level of treatment inside the home.

Yes. Public water systems in New Kent County are regulated by the EPA and Virginia Department of Health and must meet federal and state drinking water standards.

Many homeowners, however, want more than water that simply meets minimum regulatory requirements. Whole home filtration, reverse osmosis, and other treatment systems can improve taste, reduce certain contaminants, and provide better water for drinking, cooking, bathing, and everyday household use.

It depends on your water source. New Kent County relies heavily on groundwater, and groundwater commonly contains more dissolved minerals than surface water.

Some homes may benefit from a traditional water softener, while others may only need whole home filtration, reverse osmosis, or scale protection. The best solution depends on testing your home's actual water.

Yes. Even if your water leaves the well or treatment system in good condition, the plumbing inside your home can still affect water quality. Older pipes, stagnant water, galvanized plumbing, copper lines, and older fixtures may influence taste, appearance, or lead and copper levels.

A professionally installed filtration system provides an additional layer of treatment where your family actually uses the water.

We recommend reviewing New Kent County Public Utilities' Annual Water Quality Reports, the Virginia Department of Health Office of Drinking Water, and the EWG Tap Water Database for local water quality information. New Kent County states that its most recent Consumer Confidence Reports are available online through the county's Drinking Water Quality page.

Many homes in New Kent County rely on private wells. Well water should always be evaluated separately because every well is different.

We recommend certified laboratory testing before selecting a treatment system. Based on your results, Patriot Water Systems can recommend the right solution for hard water, iron, sulfur, sediment, bacteria, fluoride, metals, or other well water concerns.